Your privacy matters to us. This policy explains what data Ezzer collects, how we use it, and the choices you have. We will never sell your personal information to third parties.
1. Who We Are
Ezzer ("we", "our", or "us") is a relationship intelligence app designed to help you understand your partner and yourself better. Our services are accessible through our mobile application and website at ezzer.app.
For privacy-related questions, you can contact us at support@ezzer.app.
2. Information We Collect
We collect information you provide directly and information generated through your use of our services:
- Account information: Email address, name, and password when you create an account.
- Health and wellness data: Information you voluntarily log such as mood, energy levels, sleep quality, and stress — used to generate personalized insights.
- Usage data: How you interact with the app, features used, and session activity.
- Device information: Device type, operating system, and app version for diagnostic purposes.
- Waitlist data: If you join our waitlist, we store your email address to notify you when Ezzer is available.
We do not collect data from third-party health platforms without your explicit permission.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve the Ezzer service and personalized insights.
- Send you updates, notifications, and information relevant to your relationship journey.
- Analyze usage patterns to improve the app experience.
- Respond to support requests and communicate with you.
- Comply with legal obligations.
We do not use your health or relationship data for advertising purposes.
4. Data Sharing and Third Parties
We do not sell your personal data. We may share information with trusted service providers who assist us in operating our platform:
- Google Firebase: We use Firebase for authentication, data storage, and analytics. Firebase is governed by Google's Privacy Policy.
- Analytics providers: Aggregated, anonymized usage data may be shared to help us understand how Ezzer is used.
We may disclose your information if required by law or to protect the rights and safety of our users.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
Waitlist email addresses are retained until you request removal or Ezzer launches and you create an account.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Portability: Request your data in a portable format.
- Opt-out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, contact us at support@ezzer.app.
7. Health Data
We treat health and wellness data with the highest level of sensitivity. This data is encrypted in transit and at rest, and is used solely to generate your personal insights within Ezzer. It is never shared with third parties for commercial purposes.
Ezzer is not a medical service. The insights provided are for informational and relationship coaching purposes only and do not constitute medical advice.
8. Cookies and Tracking
Our website uses minimal cookies for functional purposes (such as language preference). We use Firebase Analytics to understand aggregate usage patterns. You can disable cookies in your browser settings, though some features may not function correctly.
9. Children's Privacy
Ezzer is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at support@ezzer.app.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app. The "Last updated" date at the top of this page reflects the most recent revision.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
- Email: support@ezzer.app
- Website: ezzer.app